Contact Us

Got questions or concerns?

Email us at customerservice@ross-simonsgoldexchange.com. During business hours you can call us at 877-307-9113.

    Our Addresses

    Ross-Simons Gold Exchange*:

    *Gold and silver shipments must be pre-registered (i.e. a kit or label must be requested prior to mailing), and mailed to:

    R. S. LLC
    PO BOX 507
    CEDARHURST, NY 11516

    Monday – Friday
    9am – 5pm Eastern
    (877) 307-9113
    customerservice@ross-simonsgoldexchange.com

    *Please do not send Gold Exchange (scrap gold/silver) shipments to Ross-Simons main corporate office in Cranston, RI.

    Ross-Simons Corporate Office

    (for non-Gold Exchange inquiries):

    8 Ross-Simons Drive
    Cranston, RI 02920
    800-835-0919
    customerservice@ross-simons.com

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